Delivery within Australia is $9.95 flat rate
International Delivery is $25.00 flat rate
All deliveries via Australia Post
We aim to dispatch all orders within 1-2 working days. In the unusual event of a delay in the dispatch of your order, you will be contacted at the earliest opportunity.
If you have received your order and changed your mind, we can provide a refund or exchange of the item/s excluding shipping costs provided item(s) are returned within 30 days of your original order date.
If you have received your order and purchased an incorrect size, we can provide a refund or exchange of the item/s excluding shipping costs provided item(s) are returned within 30 days of your original order date.
1. Please email info@tradetime.com.au with a picture of the product you wish to return, in a re-sellable condition, and include the following details:
2. Once we have received your email, we will review your submission and get back to you within 2-3 business days.
3. The item/s to be refunded or exchanged, must be returned to Trade Time Tool Bags (delivery costs are the customer responsibility of the customer).
All returns must be addressed to:
Trade Time Tool Bags
41 High Street
PEAKE SA 5301
4. Once the item has been received, Trade Time Tool Bags will send out the replacement item/s – regular shipping costs will apply.
If you believe your product is faulty, please contact us! Please provide the following details via email to info@tradetime.com.au –
We will review your submission and get back to you within 2-3 business days.
If approved, Trade Time Tool Bags will provide a replacement or refund the item at the customers discretion if the product was purchased within 12 months and is deemed to be faulty due to a manufacturing or design defect only.
We will NOT issue a refund if we deem the product has been misused, neglected or tampered with which includes the following:
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If you have any questions about your order or delivery, please contact our team on info@tradetime.com.au or +61 400 803 347.